Location: High Holborn, London
Working Hours – Full time, Monday to Friday – 8:30am to 5:30pm (1 hour lunch break, cover arranged with onsite security)
Salary – £13.85 per hour
About the Role
We are seeking a warm, professional Front of House Receptionist to act as the first point of contact for a modern, multi-tenant office building in High Holborn.
This is a hospitality-led front of house role, focused on delivering a welcoming, hotel-style experience for tenants, visitors, and guests. The successful candidate will be confident working independently, highly personable, and committed to maintaining a polished and professional reception environment at all times.
Key Responsibilities
- Providing a friendly, professional meet and greet service for all visitors
- Managing visitor sign in using an iPad based system and issuing access passes to tenants
- Supporting tenants with reception and front of house enquiries
- Handling deliveries, couriers, and incoming post via the loading bay
- Ensuring the reception area is clean, organised, and welcoming at all times
- Liaising with the Building Manager regarding building issues (e.g. lifts, leaks)
- Producing simple weekly reports, including footfall figures and site updates
- Working independently during periods of lone working
- Coordinating with on-site security and M&E teams as required
Person Specification
Essential
- Friendly, confident, and approachable manner
- Strong customer service or hospitality mindset
- Professional yet relaxed communication style — chatty but polished
- Calm, organised, and reliable
- Able to work independently and take initiative
Desirable
Previous reception, front-of-house, or hospitality experience
Experience working in an office or multi-tenant environment
Appearance:
Smart business wear (uniform options available)
The Environment:
8-floor modern office building
Tenants in recruitment, marketing and various sectors
Professional workplace culture
Site facilities include toilets, drinks station, and shower room
Site specific training provided, including fire alarm and evacuation procedures