Facilities Assistant – London

Posted 6 months ago

Rates of Pay: £14.00 per hour

Responsible for ensuring delivery and performance of facilities services on the client contract.   Continuous improvement to achieve output driven specifications relating to stores management, building maintenance and customer requests.

Duties and responsibilities:

Ensuring the highest focus on Customer Services and assisting with the measurement of service as required

Provide a porterage and stores service, including but not limited to the collection and delivery of parcels, packages and goods around site

Completing and collating paperwork as required ensuring compliance to the document management process

Receive and action daily reactive work requests using Company mobile and app to proactively manage workload in line with contract performance KPI/SLA’s.

Completion of general maintenance tasks, item movements, painting and decorating, alongside many other general works requested by the management team and customer.

Providing service within the Laboratories including but not limited to movements and cleaning of glassware.

Providing a laundry service including but not limited to the collection and delivery of lab coats and recording of movement

Ensuring waste management processes and procedures are adhered to including the movement of rubbish to correct designated areas

Compliance to all other relevant processes

Ensure any repairs noticed during duties are reported to the Helpdesk

Ensure adequate stock of equipment is available and where necessary requests for replenishments are submitted to line manager in a timely manner

To complete any other reasonable request instructed by management

To ensure the management of stores area and activities in this area are following the correct processes and procedures

To comply with all relevant end to end processes applicable to the role

Proactively plan and schedule work  

To comply with HSW Policies and procedures at all times

To hold First Aid status and complete associated duties as an when required

To hold Fire Marshall status and complete associated duties as an when required

Ensure compliance to role specific risk assessment and method statements

Ensure compliance to Subcontractor risk assessment and method statements

Effective COSHH Management and documentation

Ensure that appropriate Uniform and PPE standards are complied with

Personal Competencies:

  • Demonstrates extensive organisational skills
  • Experience in a similar role is essential
  • Demonstrates excellent attention to detail
  • Demonstrated effective Communication
  • Excellent timekeeping
  • Health and Safety process awareness is consistently demonstrated
  • Demonstrates alignment to Company values and cultural norms
  • Proficient use of IT packages
  • Good written and oral command of the English language
  • Excellent team member focusing on developing good customer focused and H & S behaviours

Other Requirements:

This job description is not an exhaustive list of responsibilities to be undertaken by the post holder and you may be required to carry out other duties, which are felt to be reasonable and commensurate with the post

Must be willing to travel and work on any site

Working Hours : Mon – Friday 8.00am to 4.30pm  

This is a Temp to Perm position and immediate start.

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