Warehouse Administrator

Our client a well known company of high quality designer and manufacturer of home furnishing are looking for an experienced Warehouse Administrator to join their small team at Blackrod depot.
Job Role: Warehouse Administrator
OVERALL OBJECTIVE
As an Warehouse Administrator, your role will oversee two vital areas; customer orders & warehouse administration. You will support the customer support team in organising collections and in customer care when required. You will support in the smooth running of the warehouse in all things administration.
KEY RESPONSIBILITIES
Warehouse;
To facilitate the smooth running of the warehouse management system and the general administration required
To release transfers orders from the system
To book and manage inbound vs. stock
To carry out stock investigations and correct the relevant system where required
To communicate any stock issues to the Warehouse Supervisor/ DC Manager
To carry out any ad-hoc tasks as requested by Warehouse Supervisors
Create the weekly agency time sheets and top line KPI reports
Release and monitor transfers
Respond to supplier or Head office queries in a timely manner
To work with the warehouse team to aid deployment of process improvements for DY/Returns
To carry out general stock administration
Accurately complete all paperwork in a timely manner
To communicate and liaise with other department or stores when necessary
To have flexible working patterns
KEY SKILLS & EXPERIENCE
Previous customer support experience is desirable
Strong organisational skills
Experience of delivering business objectives
Service Delivery exp/Customer relations
Previous administration experience is essential
Strong communication skills
Well organised and able to prioritise
Ability to use own initiative
PERSONAL CONTRIBUTION
Embodying Company’s model team member by:
Being motivated and showing initiative; carrying out tasks willingly and without prompting from management
Developing product knowledge, knowledge of competitors, product developments and market trends
Adhering to Company dress code ensuring a professional image is presented by being well groomed and smart in appearance
Maintaining excellent attendance and time keeping standards
Communicating relevant information verbally and / or in writing to customers and colleagues as and when required, in a clear, complete and appropriate manner
Working as a team with colleagues and management to achieve department and company objectives
Excellent attention to detail
Ability to manage a multiple workload and work to deadlines
Following emergency procedures and adhering to the Company’s Health and Safety regulations
Undertaking any other reasonable duties as requested
Always looking to exceed customer expectations
The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities and duties of an Warehouse Administrator